Aa Warranty!

[Smilge]

Back in February of this year I agreed to help my 18 year old son buy a second hand Rover 25 which has been more trouble than its worth and because of the Rover 25's reputation, I persuaded him to pay the extra

[seatkid]

Mods: This thread should have been posted in the bicycle, vectra, zafira, bangers, dustbins and other dog poo section - :ph34r: (just joking - keep smiling)

 

What can I do now please?

Put it down to experience! Buy dog poo.....don't expect a sweet smell. :ph34r:

 

I'm surprised you got a new battery, you won't get a new clutch - thats a wear and tear item.

Might the gearbox problem be related to the clutch problem? i.e. With a new clutch the gearbox might behave itself.

 

Better remove that tuning box though...... :angry2:

 

As I have said on other posts, ALWAYS consult/declare modifications to your insurance/warranty provider. You shouldnt be surprised to hear that your insurance will be invalidated if you havent declared the wheels and exhaust. (They are particularly hot on wheels)

 

Read the small print of the warranty thoroughly, and if you're absolutely certain they should do the job, bang the small claims in, at worst you'll lose around

Edited July 27, 2007 by seatkid

[mumof4]

But if the wheels were the recommended ones by the manufacturer..how can they be a modification?

 

How can wheels affect the gearbox??that i dont understand.

[seatkid]

These wheels were not recommended by manufacturer but by a Halfords brochure. And they certainly werent the standard factory fit.

 

The wheels and tyres could conceivably affect transmission components (although it's unlikely).

 

Manufacturers/AA have to draw the line somewhere - modifications are modifications - a telephone call would have clarified the situation.

[Smilge]

Like it Seatkid ...... :ph34r:

 

No seriously I think you're right and was just thinking the same as you and doing it myself ...... can't be any worse than a Montego!?

What a waste of

[jkspoff]

Any type of modification that takes away the original factory fit specification is quite often a 'get out clause' of paying in a policy, beware, if you had informed the warranty company of the alterations when they were done there is a good chance the policy premium would not have been increased and they would pay out on the appropriate claim.

I informed my insurance company of anything and everything I alter, they never increase the premium, they just like to know, and it means they can't refuse a pay out.

[Octavia L&K]

You wont want to hear this, but due to recent problems with my car, The AA Warranty's are not worth the paper they are writen on.

 

They have really let us down, and would recommend everyone who is thinking about buying one of these to just save your money up for if a problem does occur.

 

Chris

[mumof4]

Could try warranty direct.

[jkspoff]

I have a warranty direct policy, they have paid out for most items that were needed over the last 3 years. Make sure you have FSH though, and keep all service invoices, as they require these each time you claim. Edited July 28, 2007 by jkspoff

[mumof4]

and i believe there are different types of warranty depending on what you want covered.

 

The link was posted a while ago..will see if i can find it....in fact..they keep sending me newsletters from when i got a quote for the gal.

[Smilge]

Thank you for all your comments so far.

 

Update: Had a phone call from the garage informing us that the AA independant assessor has put down the problem with the gear box down to fair wear and tear due to the clutch cable snapping! What?! The cable was fine before it left my house. And since when do gearboxes fail due to fair wear and tear at just 57K miles. Awaiting a phone call from the garage after trading standards have contacted them regarding the credit agreement contract "fit for purpose" clause. Hopefully they'll see sense and fix it at their own expense.

[mumof4]

If the cable was snapped..surely it would have been picked up before hand???????..something definately going on here.

[Smilge]

If the cable was snapped..surely it would have been picked up before hand???????..something definately going on here.

 

Yea ...very fishy..... where's the number for my solicitor time me thinks.

[seatkid]

Nah....remember its a "Rover"! (a.k.a. dog poo...)

 

Bleeno....you're wasting your time.......the clutch cable was probably on its last legs and could be the reason for the apparent gearbox problems (it wasn't disengaging properly) or your clutch release bearing is/was sticking, causing all the problems youve had.

 

Haynes manual......molegrips....hammer..... :rolleyes:

 

Change the clutch and release bearing......it'll at least get you out of the house :D

[Smilge]

Nah....remember its a "Rover"! (a.k.a. dog poo...)

 

Bleeno....you're wasting your time.......the clutch cable was probably on its last legs and could be the reason for the apparent gearbox problems (it wasn't disengaging properly) or your clutch release bearing is/was sticking, causing all the problems youve had.

 

Haynes manual......molegrips....hammer..... :rolleyes:

 

Change the clutch and release bearing......it'll at least get you out of the house :D

 

Haynes manual .... molegrips ..... hammer .... right.

 

Sorry mate not at home .... just wasting your tax paid surfing at work ..... doh! Looks like the weekend then if the garage won't fix it.

 

Thanks matey! :D

[mumof4]

If you end up fixing it yourself, that is tantamount to giving up and letting them win.Stand your ground.Whether the clutch cable was on its last legs or not is neither here nor there...it wasnt snapped when it first went into the garage....now an assessment is saying it is...so how did it get broken????..that would be what i would want to know..also..if it was snapped..why didnt the garage say so when they took it back????

 

To me it sounds like the garage is trying everything in its little black book to pass on the blame and not get stung for selling a car that they should have ensured was fit for purpose.

[seatkid]

...it wasnt snapped when it first went into the garage....now an assessment is saying it is...so how did it get broken????

...err...they probably pressed the clutch pedal......bang! Clutch cables have a habit of doing that........

..also..if it was snapped..why didnt the garage say so when they took it back????

I think he got a phone call......

 

Its nothing to do with the garage....I'm sure they would like Bleeno's business.....its the AA who's blocking the claim. A shagged clutch / clutch cable is fair wear and tear, even if Bleeno's kids drive like grandad :rolleyes: :D

 

Hormonal rage will not help in this case....even if you are prepared to kiss the inspectors ass...... :D

[chesh100]

As you bought the car from a dealer, if a problem occurs within the first six months you are covered by the "Sale of Goods Act 1979". This is valid even if the warrenty company refuse to pay.

 

Yes, you do have to pay out for the repairs yourself :D , but you can then claim it all back through the small claims court :rolleyes:

 

I posted details of what happened to me back in March, along with quotes and other info.

 

Click here [/dealers beware!]"Link info (Hope link works, not tried this before :D )

 

 

Good luck with whatever you decide to do.

[mikeohope]

As you bought the car from a dealer, if a problem occurs within the first six months you are covered by the "Sale of Goods Act 1979". This is valid even if the warrenty company refuse to pay.

 

And remember the act has been updated and now provides for a legal principle of "reverse burden of proof".

 

Basically within a reasonable period of time after a business transaction (ie not private) the seller has to prove the fault was not there when they sold the car to you.

 

It is not the other way around. This is designed to give the consumer protection when things like this happen.

 

Try your luck with the dealer and suggest you are considering taking action under the reverse burden of proof as defined in the Sale of Goods Act. Check www.consumer.gov.uk for more details. It may be enough to get some action because not that many people are aware of this bit of legislation.

 

Mike

Edited August 9, 2007 by mikeohope

[seatkid]

That's just nonsense.....so go buy an old car for Edited August 9, 2007 by seatkid

[insider]

As you bought the car from a dealer, if a problem occurs within the first six months you are covered by the "Sale of Goods Act 1979". This is valid even if the warrenty company refuse to pay.

 

Basically within a reasonable period of time after a business transaction (ie not private) the seller has to prove the fault was not there when they sold the car to you.

 

I think this is only true for problems that were there at the time of the sale. Faults that develop afterwards would not apply, i.e. I'm sure the dealer would have little problem proving that the gearbox was OK at the time the car was sold.

[Smilge]

Again thanks for all you excellent comments and just to add to an already heated subject what do you reckon to this?

 

Wife just E-mailed me informing me that she had rung the garage and unless she had an answer today, she would be returning the log book and they could settle the finance on my sons car after having been given advice from trading standards regarding the sale of goods act like chesh100/mikeohope suggested.

 

They asked her if she would like to swap this car for another on her terms and conditions.

 

What do you think?

 

Definately not another dog poo Rover Seatkid before you suggest it ..... :rolleyes:

Edited August 9, 2007 by Bleeno

[seatkid]

how about an Allegro or Mini Metro? That'll give your kid some street cred...... :rolleyes:

[Smilge]

how about an Allegro or Mini Metro? That'll give your kid some street cred...... :D

 

Oy there's nowt wrong with Allagros .... I had 2 of them :rolleyes: Must admit though he looks a right geek anyway :D

[mikeohope]

That's just nonsense.....so go buy an old car for